01. CAN I CUSTOMIZE A PACKAGE? WHY DO YOU OFFER 2 PACKAGES?
Glass House Mobile Venues offers two packages to make the planning process as easy, seamless and least overwhelming for our clients as possible. Our business model is based around a venue concept. At this time we do offer the flexibility to customize our offerings.
02. WHAT DO I NEED FOR A WEDDING THAT IS NOT INCLUDED?
Attire, rings, marriage licence, officiant, photographer, flowers, music/entertainment and food. We have connections to multiple vendors and recommendations to help with all of these needs. Just ask and we are happy to help!
03. DO YOU SUPPLY LIQUOR LICENCE?
Unfortunately we are unable to supply liquor license for private use in accordance with provincial liquor control board laws and regulations.
04. DOES YOUR PRICING INCLUDE TAXES?
All packages are subject to 13% HST.
05. DO YOU REQUIRE A DEPOSIT UPON BOOKING?
Glass House Mobile Venues will issue the Client an invoice reflecting the total cost of services. A 25% non-refundable deposit is due on the date of signing the contract. The remaining balance may be made in installments. The total balance must be paid no later than 14 days prior to the date of the Client’s event. Payments are accepted by e-transfer (sent to email@example.com), MasterCard, Visa, American Express, cash, or certified funds. Payments made with MasterCard, Visa, and American Express are subject to an additional 2.9% convenience fee.
06. HOW FAR WILL YOU TRAVEL? AND IS THERE A FEE?
Glass House Mobile Venues includes a 50 km distance travel included in package pricing. Travel outside of our 50 km radius will be charged at $4.00/km.
07. IS YOUR RENTAL PRICE A DAY OR WEEKEND RATE?
The rental rate is based on a weekend rental for events taking place on Saturday.
08. WHEN DO YOU SET UP AND TEAR DOWN FOR A SATURDAY EVENT?
Glass House Mobile Venues typically delivers the equipment on Friday and pick up on Sunday. If the Client requires the equipment items longer, please contact Glass House Mobile Venues. The timeline may vary on an event-to-event basis depending on weather or other variables outside of Glass House Mobile Venues’ control.
09. WHAT SIZE SPACE IS REQUIRED TO ACCOMMODATE THE TENT?
A 60FT by 70FT rectangular flat area is required for the 40FT x 50FT transparent clearspan tent. The tent requires staking into ground at a depth of 42” and a secure ground type (soil, grass, clay, etc.). 20FT unobstructed height clearance is also required.
All packages include a mandatory site visit prior to setup to ensure there is sufficient space for proper and safe installation on a date agreed upon by Glass House Mobile Venues and the Client.